Privacy Policy for Jokaroom Casino

Effective Date: 1 June 2026

Welcome to Jokaroom Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment information.
Account Information: username, password, and other registration details.
Transactional Information: details of deposits, withdrawals, bets placed, and gaming activity.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: information about how you use our website, including pages visited, time spent, and clickstream data.
Cookies and Tracking Technologies: information collected through cookies and similar technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our casino services.
Verify your identity and comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
Process your transactions and manage your account.
Communicate with you regarding your account, promotions, and important updates.
Improve our website, services, and customer experience.
Prevent fraud and ensure the security of our services.
Comply with applicable laws and regulations.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: trusted partners who perform services on our behalf, such as payment processors, identity verification services, and marketing agencies.
Legal and Regulatory Authorities: when required by law or to protect our rights.
Business Transfers: in the event of a merger, acquisition, or sale of assets.
With Your Consent: when you have given permission for us to share your information.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

6. Your Rights

Under Australian privacy laws, you have certain rights regarding your personal information, including:

The right to access the personal data we hold about you.
The right to correct any inaccurate or incomplete data.
The right to request the deletion of your personal data, subject to legal and regulatory obligations.
The right to object to or restrict certain processing of your data.
The right to withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our services, and improve functionality.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside Australia. By using our services, you consent to the transfer of your information to countries which may have different data protection laws than Australia.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Postal Address: Jokaroom Casino, Privacy Officer, Level 5, 123 Gaming Street, Sydney NSW 2000, Australia

Phone: +61 2 1234 5678

For more information about privacy rights in Australia, you may visit the Office of the Australian Information Commissioner at https://www.oaic.gov.au.